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July 23, 2019 7:30 AM

Flood-Related Alerts, Road and Other Closures

As of 8:55 a.m., Aug. 22, 2019
This page is updated as additional news, closings/issues are reported, but the listings may not be comprehensive due to fast-changing flood conditions.

**Flooded Roads and Subdivisions

Interactive Online Map of Road Closures: http://bit.ly/SCCFloodedRoadClosures

List of Road Closures (as of Aug. 2, 2019): http://bit.ly/SCCMOFloodedRoads

**St. Charles County Parks Closures
- Bangert Island


Additional Alerts and News

**UPDATE: Third, Fourth Flood Debris Pickup Cycles Begin Aug. 26, Conclude After Labor Day (Aug. 22, 2019)

St. Charles County Government will complete the second cycle of flood debris pick up from homes in unincorporated St. Charles County and West Alton at 5 p.m., Friday, Aug. 23. Due to increased demand, a third pick up cycle in these areas will begin at 7 a.m. on Monday, Aug. 26. For the fourth and final pick up cycle, residents are asked to have debris curbside by Sunday, Sept. 1, in preparation for the vendor to pick up after Labor Day. If you haven’t done so, please follow the instructions below and get debris out immediately:

--Separate household debris, major appliances (water heaters, furnaces, condensers and other household appliances) and vegetation into three different pickup piles.
--Household hazardous waste (chemicals, paint, motor oil, cleaning supplies, pesticides, etc.) will not be picked up. These products need to be taken to the St. Charles County Recycle Works locations or another recycling center that takes hazardous waste. More information about Household Hazardous Waste.
--All debris, appliances and vegetation must be placed curbside on the public right-of-way. Collectors will not pick up debris from private property. Items must be properly sorted and placed before removal; please do not block public streets.
--Any debris not curbside on the public right-of-way by the pickup date will be the owner’s responsibility to remove.

Residents who have further questions should call St. Charles County Regional Emergency Management at 636-949-3023.

**UPDATE: Second Cycle of St. Charles County Flood Debris Pick Up Begins August 19 (Aug. 14, 2019)

St. Charles County Government will complete the first cycle of flood debris pick up from homes in unincorporated St. Charles County and West Alton at 5 p.m., Thursday, Aug. 15. The second pick up cycle in these areas will begin on Monday, Aug. 19. St. Charles County cannot guarantee that the vendor will make any more pickups after the week of Aug. 19, due to the declining amount of debris placed curbside. If you haven’t done so, please follow the instructions below and get debris out immediately:

--Separate household debris, major appliances (water heaters, furnaces, condensers and other household appliances) and vegetation into three different pickup piles.
--Household hazardous waste (chemicals, paint, motor oil, cleaning supplies, pesticides, etc.) will not be picked up. These products need to be taken to the St. Charles County Recycle Works locations or another recycling center that takes hazardous waste. More information about Household Hazardous Waste is available at sccmo.org/HHW.
--All debris, appliances and vegetation must be placed curbside on the public right-of-way. Collectors will not pick up debris from private property. Items must be properly sorted and placed before removal; please do not block public streets.
--Any debris not curbside on the public right-of-way by the pickup date will be the owner’s responsibility to remove.

Residents who have further questions should call St. Charles County Regional Emergency Management at 636-949-3023.


**Disaster Recovery Center Closes Aug. 20 in St. Charles County (Aug. 14, 2019)
A Federal Emergency Management Agency (FEMA) Disaster Recovery Center is open 8 a.m.–7 p.m., Monday–Saturday at The Family Arena until Tuesday, Aug. 20. FEMA and U.S. Small Business Administration recovery specialists are available to assist residents affected by the recent flood.

After the center closes, disaster survivors whose homes or businesses were affected in the April 29-July 5 storms and flooding in Missouri can still register for assistance, get updates about applications, learn about the appeals process or check the status of their claim at DisasterAssistance.gov or by calling 800-621-FEMA (3362) or 800-462-7585 (TTY).


**Counseling Available for Those Affected by Flooding, Storms (Aug. 14, 2019)
The state of Missouri has received federal funding for a program that provides counseling for residents feeling stressed or overwhelmed because of the April 29-July 5 storms and flooding.

The Show Me Hope program is open to individuals and families who live in the following 20 counties designated for federal disaster assistance: Andrew, Atchison, Boone, Buchanan, Carroll, Chariton, Cole, Greene, Holt, Jackson, Jasper, Lafayette, Lincoln, Livingston, Miller, Osage, Pike, Platte, Pulaski, and St. Charles.

Crisis counselors in the 20 counties are available to connect residents with local mental health resources. All counseling provided is free and confidential.

Show Me Hope provider for St. Charles County:
Compass Health: 844-853-8937

A separate counseling service is open to any Missouri resident who is experiencing stress or emotional strain from disasters. Contact the disaster distress helpline 24 hours a day, seven days a week at 800-985-5990. You can also send the text message “TalkWithUs” to 66746.


**FEMA Teams in St. Charles County August 15-20 to Share Repair, Rebuilding Advice (Aug. 14, 2019)
FEMA’s mitigation experts will be visiting St. Charles County Aug. 15-20 to offer home-improvement tips on rebuilding better and stronger after this year’s severe storms in Missouri.

The team will also share proven methods to prevent or reduce damage from a disaster. Most of the information and free publications are aimed at general contractors and those willing to take on do-it-yourself projects.

Address

St. Charles County - The Home Depot
3891 Mexico Road
St. Charles, MO 63303

Thursday, Aug. 15 – 7:30 a.m. to 5 p.m.
Friday, Aug. 16 – 7:30 a.m. to 5 p.m.
Saturday, Aug. 17 – 8 a.m. to 1 p.m.
Sunday, Aug. 18 – 10 a.m. to 3 p.m.
Monday, Aug. 19 – 7:30 a.m. to 5 p.m.
Tuesday, Aug. 20 – 7:30 a.m. to 5 p.m.

Rebuilding properly with the best technical guidance and using tested techniques will assure that homes are fortified against and more resistant to disasters.


**Debris Pickup Update (Aug. 9, 2019)
DRC Emergency Services will be in West Alton Monday, Aug. 12, to begin picking up household debris, major appliances and vegetation from flood-damaged homes. Debris pick-up will continue throughout the week in West Alton and unincorporated St. Charles County. Check back to this page and St. Charles County Regional Emergency Management on Facebook for route updates and additional instructions.

**Debris Pickup Update (Aug. 8, 2019)

Beginning Monday, Aug. 12, DRC Emergency Services will start picking up household debris, major appliances and vegetation from flood-damaged homes in unincorporated St. Charles County and West Alton. Debris must be separated into these three categories and placed for pickup by that date, or it will not be picked up.

An additional pickup will occur in August after the first is completed; the date will be determined and announced after completion of the first pickup. St. Charles County Regional Emergency Management will inform the levee district, fire district and West Alton City Hall about the start date for the additional pickup, as well as post it on the St. Charles County Regional Management Facebook page (facebook.com/StCharlesCountyREM), County Facebook page (facebook.com/StCharlesCountyMo) and at sccmo.org.

Residents in Portage des Sioux should contact their city hall for information about debris pickup.

Residents need to follow these instructions for pickup preparation:
1) Separate household debris, major appliances (water heaters, furnaces, condensers and other household appliances) and vegetation into three different pickup piles.
2) Household hazardous waste (chemicals, paint, motor oil, cleaning supplies, pesticides, etc.) will not be picked up. These products need to be taken to the St. Charles County Recycle Works locations or another recycling center that takes household hazardous waste. More information is located on our website at sccmo.org/hhw.
3) All debris, appliances and vegetation must be placed curbside on the public right-of-way. Collectors will not pick up debris from private property. Items must be properly sorted and placed before removal; please do not block public streets.
4) Any debris not curbside on the public right-of-way by the pickup date will be the owner’s responsibility to remove.

Residents who have further questions should call St. Charles County Regional Emergency Management at 636-949-3023.


**Disaster Unemployment Assistance (Aug. 1, 2019)
Workers who live or work in the 20 counties designated for FEMA Individual Assistance and whose employment or self-employment was lost or interrupted due to the flooding may be eligible for up to 26 weeks of assistance. Information about disaster unemployment assistance can be found on Missouri's Department of Labor website at https://labor.mo.gov. The application deadline is Aug. 9.


**Free Legal Assistance Available to Eligible Missourians (July 30, 2019)
Free legal assistance is available to Missourians who need help with disaster-related issues such as home repair contracts and contractors; life, medical and property insurance claims; FEMA applications and appealing FEMA decisions.

Missouri residents can call 800-829-4128 to leave a message about legal issues arising from recently sustained damage from severe storms, flooding and tornadoes that occurred April 29–July 5. Calls will be returned during the week of July 29. When leaving a message, be sure to include your name, phone number and county of residence.

Disagreements often result after a disaster. Lawyers have the training and skills to help navigate those issues. Legal issues may include help securing other government benefits available to Missourians as well as counseling on landlord-tenant issues and mortgage foreclosures.

Disaster-related legal assistance can also include:
- Replacement of wills and other important legal documents lost or destroyed in the disaster.
- Assistance with consumer protection issues such as price gouging and avoiding contractor scams in the rebuilding process.

Consultations with attorneys are confidential. View the official FEMA news release at https://www.fema.gov/news-release/2019/07/26/free-legal-assistance-available-eligible-missourians.


**Disaster Recovery Center Opens July 30 in St. Charles County (July 29, 2019)
A FEMA disaster recovery center will open Tuesday, July 30, in St. Charles County to provide one-on-one assistance to Missourians affected by recent flooding, severe storms and tornadoes.

Recovery specialists from the Federal Emergency Management Agency and the U.S. Small Business Administration will provide information on available services, explain assistance programs and help survivors complete or check the status of their applications.

The disaster recovery center location is The Family Arena, 2002 Arena Parkway, St. Charles, MO 63303. It will be open 8 a.m.–7 p.m., Monday–Saturday, and closed Sundays until further notice.

Missourians from any county may visit any recovery center. Before visiting a recovery center, residents are asked to register online at DisasterAssistance.gov or call 800-621-FEMA (3362).

Follow recovery updates in Missouri on Twitter @MOSEMA_ and @FEMARegion7. Get the latest information at Missouri's recovery website and FEMA's disaster webpage. View the official FEMA release at https://www.fema.gov/news-release/2019/07/29/disaster-recovery-center-opens-july-30-st-charles-county.


**FEMA Reimbursement for Temporary Lodging (July 25, 2019)
Flood-affected residents who have registered with FEMA may be eligible for reimbursement for temporary lodging if their primary residences were uninhabitable because of damage from the recent flooding.

For more information, see the FEMA Federal Emergency Management Agency press release: https://www.fema.gov/news-release/2019/07/24/storm-survivors-may-be-eligible-lodging-reimbursement


**Debris Pick-Up Information (July 24, 2019)
During the week of Aug. 12, St. Charles County Government will pick up household debris, major appliances and vegetation from flood-damaged homes in unincorporated St. Charles County and West Alton. Please check sccmo.org and social media posts daily for any changes/updated information.

Residents in Portage des Sioux should contact their city hall for information about debris pickup.

Residents need to follow these instructions:
1) Separate household debris, major appliances (water heaters, furnaces, condensers and other household appliances) and vegetation into three different pickup piles.
2) Household hazardous waste (chemicals, paint, motor oil, cleaning supplies, pesticides, etc.) will not be picked up. These products need to be taken to the St. Charles County Recycle Works locations or another recycling center that takes hazardous waste. More information is located at sccmo.org/HHW.
3) All debris, appliances and vegetation must be placed curbside on the public right-of-way. Collectors will not pick up from private property. Items must be properly sorted and placed before removal; please do not block public streets.
4) Any debris not curbside on the public right-of-way by the pickup date will be the owner’s responsibility to remove.

Residents who have further questions should call St. Charles County Regional Emergency Management at 636-949-3023.


**Deadlines for Flood Assistance (June 18, 2019)
The deadline for Federal Emergency Management Agency (FEMA) and U.S. Small Business Administration (SBA) Individual Assistance (IA) is Sept. 9, 2019.

The SBA Economic Injury for Business Applications deadline is April 9, 2020.

Please see below for registration information.

**FEMA Door-to-Door Outreach Starts July 14 (July 12, 2019)
Federal Emergency Management Agency (FEMA) Teams will begin door-to-door outreach and registration for federal Individual Assistance (IA) in flood-impacted areas starting on Sunday, July 14. Team members will have FEMA credentials. IA can help with temporary housing, housing repairs, and replacement of household items. Affected residents also can register for assistance at DisasterAssistance.gov or by calling 1-800-621-FEMA (3362), from 7 a.m.-10 p.m., seven days a week. If you use a TTY, please call 1-800-462-7585.

**SBA Disaster Assistance Loans Available (July 12, 2019)
As a result of President Trump’s major disaster declaration, federal disaster assistance is now available to St. Charles County homeowners, renters and businesses affected by severe weather events that began April 29. Applications for low-interest federal disaster loans through the U.S. Small Business Administration are available online at https://disasterloan.sba.gov/ela. Applicants may call SBA’s Customer Service Center at 1-800-659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. Individuals who are deaf or hard-of-hearing may call 1-800-877-8339.

**Damage Assessment Information (July 10, 2019)
A Detailed Damage Assessment inspection is required for all structures damaged by the flood and is the first step to become eligible for federal assistance (more info below). Also, this inspection can be helpful for insurance claims. If your property has been affected by flooding, please call 636-949-7345, 8 a.m. – 5 p.m., Monday–Friday, once the property is safely accessible to schedule a damage assessment.

**Major Disaster Declaration, FEMA Assistance Available (July 9, 2019)
President Donald Trump has approved Missouri’s request for a major disaster declaration to assist residents and businesses in 20 counties in the state affected by flooding, tornadoes, and severe storms that began April 29. The President’s declaration includes St. Charles County and makes the federal Individual Assistance program available to eligible residents.

Affected residents can register for Federal Emergency Management Agency (FEMA) assistance with temporary housing, housing repairs, and replacement of household items. Individuals and families who sustained damage or losses can register for disaster assistance at www.DisasterAssistance.gov or by calling FEMA’s toll-free registration number, 1-800-621-FEMA (3362), from 7 a.m.-10 p.m., seven days a week. If you use a TTY, please call 1-800-462-7585.

For additional information, please visit https://governor.mo.gov/press-releases/archive/president-trump-approves-states-request-major-disaster-declaration-20.

**Damage Assessment Information (July 6, 8, 2019)
St. County Damage Assessment staff will be at Highway B and West Alton on Monday, July 8, and Dwyer Road and West Alton Tuesday, July 9, to perform Detailed Damage Assessments. A Detailed Damage Assessment inspection is required for all structures damaged by the flood. This inspection can be helpful for insurance claims and may help owners qualify for assistance programs if available in the future.

If your property has been affected by flooding, please call 636-949-7345 8 a.m.–5 p.m., Monday–Friday, once the property is safely accessible to schedule a damage assessment.

**Information, Reminders on Flood Cleanup and Recovery from St. Charles County Government and Regional Emergency Management: http://bit.ly/SCCMOFloodInfo2019

**Red Cross Multi-Agency Resource Center (June 25, 2019)​
The American Red Cross of Missouri is sponsoring a MARC (Multi-Agency Resource Center) this Saturday, June 29, 11 a.m. - 7 p.m. at St. Charles Christian Church, 3337 Rue Royale St., St. Charles, MO 63301. The MARC will be staffed by the Red Cross and other state and local disaster assistance organizations to answer questions and provide assistance to those impacted by the flooding.

- Available assistance only applies to those who have had flood waters affect their primary residence. Individuals and families applying for assistance are required to bring identification showing address and proof of residence to be eligible for ass​istance from some agencies.

- Affected residents who cannot attend the MARCs should call 314-516-2769 to provide Red Cross with their contact information.

**Application for Removal of Residential Improvements
Homeowners whose property is destroyed by flooding can apply to have their real estate assessment modified through the St. Charles County Assessor’s office. The property must be inspected and determined to be “unsafe” and uninhabitable by the St. Charles County Division of Building and Code Enforcement. Download and submit a form at sccmo.org/Assessor

**Damage Assessment Information from St. Charles County Community Development
http://bit.ly/FloodCleanupDamageAssessment

**Official ID in Flooded Areas (June 20, 2019)
St. Charles County Regional Emergency Management has been advised by local residents that individuals identifying themselves as representatives with the Federal Emergency Management Agency (FEMA) have been seen in flooded areas. County Regional Emergency Management has not been advised that FEMA or Missouri State Emergency Management Agency (SEMA) flood plain personnel are in St. Charles County at this time. SEMA flood plain personnel ARE being deployed to flooded areas, but again, there is no confirmation that they are working in St. Charles County.

While it is possible for members of several different agencies to be present for legitimate reasons without proper notification to the local government, residents should be cautious about individuals accessing their property and should ask them to produce proper agency identification. If you doubt the identity of anyone representing themselves as a representative of a local, state, or federal governmental agency, please contact St. Charles County Regional Emergency Management at 636-949-3023.

**Damage Assessment Update (June 13, 2019)
St. Charles County Regional Emergency Management has provided initial damage assessment numbers to SEMA, the Missouri State Emergency Management Agency. This was necessary for the State of Missouri to request a Federal Disaster Declaration and public and individual assistance from FEMA, the Federal Emergency Management Agency. St. Charles County has exceeded FEMA’s $1.3 million damage threshold to qualify for assistance. FEMA’s Joint Preliminary Damage Assessment Teams will verify the damage through aerial and ground assessments and submit a report to the President of the United States, who will make a final determination for assistance.

**Tetanus Shots Available for Flood Responders, Homeowners (June 13, 2019)
With flood assessment and cleanup efforts expected to begin soon, the St. Charles County Department of Public Health reminds homeowners, first responders and volunteers working in or near floodwaters to make certain their tetanus vaccinations are up-to-date. Tetanus shots — either Tetanus-Diphtheria-Pertussis (Tdap) or Tetanus-Diphtheria (Td) — for flood recovery efforts in St. Charles County can be obtained through the health department or through other medical providers.

Responder agencies and volunteer groups needing tetanus vaccinations for their members should contact the health department’s Emergency Response Planner at 636-949-7554. Homeowners can schedule an appointment through the Immunization Clinic by calling 636-949-1857.

**Recorder of Deeds Offers Free Copies of Land Deeds (June 12, 2019)
Recorder of Deeds Mary Dempsey is aware some residents in St. Charles County are suffering from the impact of flooding. From June 12 to Sept. 1, 2019, the Recorder of Deeds office will offer a free certified copy of land deeds if needed to prove ownership to insurance companies or relief agencies as a result of flood damage. Any resident interested should stop by the office at 201 N. Second Street in St. Charles and request a copy, and mention that it is for flood relief.

**Flood Recovery Assistance (June 4, 2019)
If you are in need of flood recovery help, please call United Way of Greater St. Louis 2-1-1 (or 800-427-4626) or American Red Cross of Missouri (314-516-2700). For more information, visit https://rdcrss.org/2CGDqJp.

**Post-Flood Relief Clean Up Drive (June 4, 2019)
Trinity Lutheran Church in Orchard Farm is hosting a post-flood relief clean up drive. Visit their Facebook page for items requested and more information.

**State of Emergency Declaration (June 3, 2019)
St. Charles County Executive Steve Ehlmann has declared that a State of Emergency exists in the county as a result of on-going, severe weather and serious flooding which began on April 29. Rain has caused severe flooding, and there is the potential for additional flooding. The St. Charles County Police Department and St. Charles County Regional Emergency Management continue to provide emergency response to residents. The County is being proactive about health and safety issues and is providing the resources necessary to affected jurisdictions in assist in relieving weather-related distresses and hazards.

**St. Charles County Police Public Safety Advisory: Restricted access to Portage des Sioux, West Alton, and Orchard Farm (June 1, 2019)
The areas of Portage des Sioux, West Alton, and Orchard Farm are under a voluntary evacuation order, due to flooding. While there are some flood ready homes, which are currently occupied by residents who have not evacuated, officials urge citizens to stay away from the impacted areas.

Do not attempt to enter Portage des Sioux, West Alton, and Orchard Farm by vehicle, boat, or any other means. Conditions are unsafe; therefore, the areas are being closely monitored by law enforcement officials.

Anyone found attempting unauthorized access to vacated residences and businesses will be taken into custody.

**Flood Warning (May 30, 2019)
The U.S. National Weather Service – St. Louis, in cooperation with St. Charles County Regional Emergency Management, has issued a Flood Warning for Northeastern St. Charles County until 1:45 p.m., Thursday, June 6, 2019. As of Thursday, May 30, Regional Emergency Management received reports of overtopped levees along the Mississippi River in the area. This will cause flooding of lower elevations over the next several days. Locations that will experience flooding include West Alton, Portage des Sioux and Orchard Farm. Please TURN AROUND, DON'T DROWN when encountering flooded roads.

Please follow local media, the U.S. National Weather Service – St. Louis website, and the St. Charles County Regional Emergency Management and Rivers Pointe Fire Protection District Facebook pages for updates.

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